During my last eight years working in DC, I commuted to and from work as a power chair user. I rode commuter buses, the DC Metro, and trains. And over time, I experienced every problem imaginable from lift failures on buses to getting my chair stuck in Metro car doors. I also had a number of unfortunate experiences with bus drivers pretending not to see me at my bus stop, so they could avoid picking me up. Now living in Florida, I am experiencing problems yet again as I ride the local buses. These problems have prompted me to write this post, in order to share how I handle public transportation as a power chair user.
PREPARATION
Any time I take public transportation, I triple-check the schedules and timetables. I make sure my fare cards and bus passes are ready and that my smartphone and power chair are fully charged and functional. I always get to my pick up stop early, even though buses are notoriously late. No matter what, I’d rather be early than late. The Google Map app has also been very helpful during my bus rides because it shows me in real-time where exactly I am on the map. I no longer worry about missing my destination during first time trips.
Years ago, I was on a commuter bus when it’s battery died. While the other passengers were able to walk off the bus, I couldn’t because the lift wouldn’t work without power. I was stuck in the dark, late at night for an hour, while four men (I didn’t know) worked on trying to get the manual controls for the lift to work. They didn’t. Then I had to wait for them to get a jump for the bus. Anyway…after that experience, I began taking extra precautions. I now travel with extra water, a snack, and some defensive tools.
VISIBLITY
No matter what form of public transportation I am taking, I am always at the front of the line. Its expected and is my right as a woman with disabilities. I’m there so the bus drivers and train conductors see me. They usually have to move aside or fold up seats to accommodate my power chair and either get a lift out or ramp extended for me. I helps give them a heads up by my being at the front of the line and clearly visible.
DOCUMENTATION
Having to document my bus rides is a new thing I have to do. The local bus drivers have been failing to properly tie down my 350 lb. power chair, which puts me in danger during transit. The management wants details when I make complaints and I aim to please. Hopefully they’ll get their house in order.
I hope the information I’ve shared here is helpful.
-Jen, aka. “Power Chair Dorothy”
“Not in Kansas Anymore” (www.notinksanymore.com) is a site/blog authored and managed by Jen, aka. “Power Chair Dorothy” (pwrchrdorothy). This site/blog is intended to provide educational and research information, and to share the author’s journey.
